Privacy Policy

Effective Date: March 11, 2025

1. Introduction

At EZ Step Tubs (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.ezsteptubs.com (“Site”), or engage with our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

• Fill out forms on our Site, such as contact or request forms.
• Subscribe to newsletters or other communications.
• Participate in promotions or surveys.
• Contact us via phone, email, or other methods.

Personal Information may include your name, email address, phone number, postal address, and any other information you choose to provide.

2.2 Non-Personal Information

We may also collect non-personally identifiable information (“Non-Personal Information”) about your interactions with our Site. This may include:

• Browser type and version.
• Operating system.
• IP address.
• Pages visited and time spent on the Site.
• Referring website or search engine.

This information helps us improve our Site and services.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services.
• To process your requests and respond to inquiries.
• To send administrative information, such as updates to our terms and policies.
• To send marketing communications, where you have opted in.
• To personalize your experience on our Site.
• To improve our Site and services.
• To detect and prevent fraud or other illegal activities.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist us in operating our Site, conducting our business, or providing services to you, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Your Consent and Communications

By providing your phone number and email address, you consent to receive communications from us, including calls and text messages, which may be made using automated technology. Message and data rates may apply. You may opt out of these communications at any time by following the instructions provided in the communication or by contacting us directly.

6. Data Security

We implement reasonable physical, administrative, and technical security measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a visitor under the age of 13, we will delete such information from our records.